8bd89 Privacy Policy
Our complete and transparent policy on how your personal information is collected, used, and kept secure on the 8bd89 platform is described here.
8bd89 is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes what information 8bd89 collects from you, how it is used, who it may be shared with, and how it is kept secure.
By using our platform, you will be considered to have given your consent to this privacy policy. If you do not agree with any condition of this policy, please refrain from using our services.
Brief Overview
| Subject | Description |
|---|---|
| Data Collector | 8bd89 Online Gaming Platform |
| Types of Data Collected | Name, email, phone number, payment information, browsing information |
| Purpose of Data Use | Account management, security, customer support, service improvement |
| Security Methods | SSL encryption, data encryption, access control |
| Contact | [email protected] |
What Information We Collect
1 Registration and Account Information
We collect the information you provide when creating an account on 8bd89. This includes:
- Full name and date of birth (for age verification — users aged 21 and above only)
- Email address
- Mobile phone number
- Password (stored in encrypted form)
- Documents required for identity verification (national ID card / passport)
2 Financial and Transaction Information
For deposit and withdrawal processing, we may collect the following information:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account information (for bank transfers)
- Transaction history and amounts
- Transaction date and time
3 Usage and Technical Information
When you use the 8bd89 platform, some technical information is automatically collected:
- IP address and device information
- Browser type and version
- Operating system information
- Time spent on the platform and pages visited
- Gaming activity logs (games played, bets, wins and losses)
- Information from cookies and similar tracking technologies
Purpose of Data Use
8bd89 uses your personal information only for specific and legitimate purposes. We never sell your information to third parties without your consent under any circumstances.
4 Service Delivery and Account Management
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing and tracking bonuses and promotions
- Managing VIP program participation (Bronze, Silver, Gold)
- Storing gaming history and transaction records
5 Security and Fraud Prevention
- Ensuring account security and preventing unauthorized access
- Taking action against suspicious transactions and fraud
- Complying with anti-money laundering (AML) regulations
- Preventing access by minors (under 21 years of age)
- Implementing responsible gaming policies
6 Customer Support and Communication
- Providing 24/7 live chat and email support
- Resolving technical issues
- Notifications about important platform updates and changes
- Communication regarding promotional offers (based on your consent)
7 Service Quality Improvement and Analysis
- Improving platform performance and user experience
- Analyzing gaming activity and developing new features
- Identifying and resolving technical issues
- Personalizing services according to user preferences
Data Sharing and Disclosure
8bd89 never sells or rents your personal information to third parties. However, your information may be shared in the following limited circumstances:
8 Trusted Service Providers
We work with some trusted third-party service providers who carry out specific tasks on our behalf:
- Payment processing organizations (bKash, Nagad, Rocket, Upay and banking partners)
- Technology and infrastructure service providers
- Fraud detection and identity verification service providers
- Analytics and performance monitoring tools
All these partners operate under strict confidentiality agreements and may use your information only for the specified purposes.
9 Legal Obligations
We may be legally required to disclose information in the following cases:
- As part of a court order or legal process
- To assist with a legitimate investigation by government authorities
- To comply with anti-money laundering and counter-terrorism financing laws
- To assist in the investigation of fraud or cybercrime
Cookies and Tracking Technologies
10 What Cookies Are and How We Use Them
Cookies are small data files stored in your browser. 8bd89 uses cookies for the following purposes:
- Essential Cookies: Required for the basic functionality of the platform (login sessions, security)
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: For analyzing and improving platform usage
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Data Security Measures
8bd89 has adopted the highest standard of technical and organizational measures to protect your personal information.
11 Technical Security
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
- Data Encryption: Stored sensitive information is kept in encrypted form
- Firewall: Advanced network firewall and intrusion detection system
- Two-Factor Authentication: An additional security layer for your account (Two-Factor Authentication)
- Security Audit: Regular third-party security assessments
12 Organizational Security
- Access to information is restricted to authorized personnel only
- Privacy and data protection training is mandatory for all staff
- A complete log of data access is maintained
- A rapid response plan is in place in the event of a security breach
13 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations:
- All information is retained while the account is active
- Financial transaction records are retained after account closure in accordance with regulatory requirements
- Information from inactive accounts is securely deleted after a defined period
Your Rights and Choices
As an 8bd89 user, you have important rights over your own information. We fully respect these rights.
14 Right to Access and Correct Information
You can view your stored personal information at any time by logging into your account. If any information is incorrect or incomplete, you can request a correction through our customer support.
15 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a defined period due to legal obligations.
16 Right to Withdraw from Marketing Communications
You can unsubscribe from promotional emails and notifications at any time. To do this:
- Change your notification preferences from your account settings
- Click the "Unsubscribe" link in any marketing email
- Email us at [email protected]
Please note, it is not possible to opt out of notifications related to important service updates.
17 Data Portability
You may request a copy of your personal information in a structured, commonly used format. To make this request, please contact our support team.
Additional Provisions & Policies
18 Protection of Minors
8bd89 is intended for users aged 21 and above only. We never intentionally collect personal information from minors. If we become aware that a person under the age of 21 is using our platform, we will immediately close their account and delete all associated data.
19 Third-Party Links
Our platform may occasionally contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We strongly recommend that you read the privacy policy of any third-party site before using it.
20 International Data Transfers
Our servers and processing infrastructure may be located in various countries. For any international data transfers, we ensure that appropriate safeguards are in place and that data remains protected under this privacy policy at all times.
21 Changes to This Policy
8bd89 may update this privacy policy from time to time. In the case of significant changes, we will notify you accordingly. Continued use of the platform after any changes will be considered as your acceptance of the updated policy. For this reason, we recommend that you review this page regularly.
Have questions about privacy?
Contact us for any questions about your personal information or this policy.
Our team is available 24/7 to help you.
Learn more: Responsible Gaming | Terms & Conditions